Y Clothing
Refund & Return Policy
Thank you for shopping at clothing-sale-shop. If you are not completely satisfied with your purchase, we're here to help.
Returns
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Return Processing Time
Once we receive your returned item, we will inspect it and notify you on the status of your return. If approved, your return will be processed within 5-6 business days after we receive the product.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 2-3 business days after the refund is initiated.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@y-clothing.shop.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If the item you received is defective or damaged, you may request an exchange. Please contact us with details about the product and we will assist with the process.
Contact Us
If you have any questions on how to return your item to us or inquiries regarding our refund policy, please contact us:
- By email: support@y-clothing.shop
- By visiting this page on our website: www.y-clothing.shop/contact